Privacy Policy

Introduction

Vela Capital ("we," "us," or "our") is committed to protecting the privacy and personal information of individuals who engage with our financial education programs. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Thailand's Personal Data Protection Act and applicable data protection regulations.

By using our website or participating in our programs, you acknowledge that you have read and understood this Privacy Policy. If you have questions about our privacy practices, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Inquire about or enroll in our educational programs
• Submit contact forms or request information
• Communicate with us via email or phone
• Participate in program surveys or feedback requests

This information may include your name, email address, phone number, business information, and any other details you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and similar technologies:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or source

For more details about our use of cookies, please review our Cookie Policy.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Program Delivery: To provide educational programs, schedule sessions, and communicate program-related information
• Communication: To respond to inquiries, provide customer support, and send administrative information
• Program Improvement: To evaluate and improve our educational content and delivery methods
• Marketing: To send information about our programs with your consent (you may opt out at any time)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Website Analytics: To understand how visitors use our website and improve user experience

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our obligations under program enrollment agreements
• Legitimate Interests: For business operations, program improvements, and communications where your interests do not override ours
• Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist with program delivery, website hosting, email communications, and payment processing. These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with any merger, sale of company assets, or business transition
• With Your Consent: When you authorize us to share your information for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Restricted access to personal information on a need-to-know basis

While we take reasonable steps to protect your information, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:

• Program participant information: Retained for 7 years following program completion
• Inquiry and contact form data: Retained for 2 years if no program enrollment occurs
• Website analytics data: Retained for 26 months
• Marketing communications: Retained until you opt out

Your Rights

Under Thai data protection law, you have the following rights regarding your personal information:

• Right to Access: Request copies of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request limitation of processing in certain situations
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing at any time
• Right to Lodge a Complaint: File a complaint with the Thai Personal Data Protection Committee

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential website functionality
• Analyze website traffic and user behavior
• Remember your preferences
• Support marketing activities (with your consent)

You can manage cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our programs are designed for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete such information.

International Data Transfers

Your personal information is primarily processed and stored in Thailand. If we transfer data outside Thailand, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: